To,
The Manager,
__________ (Bank Name),
__________ (Branch Address)

Date: __/__/____ (Date),

Subject: Complaint regarding rude behavior of staff

Respected Sir/ Madam,

My name is ________ (name) and I have been operating _____ (mention – type of bank account) in your branch for last _____ (mention duration). My account number is _______ (mention account number).

This is to bring into your kind consideration that the banking experience for the last ___ (mention duration) has turned out to be the worst. The behavior of the staff has turned out very inappropriate for me. This letter is in regard to the incident that took place on __/__/____ (date). On the mentioned date, I went to your branch for _______ (mention purpose of visit) and for which I had to report to _______ (mention name of staff/ counter number). As my query was regarding the ________ (mention) the staff kept ignoring my query and started behaving rudely.

It is to request you to kindly look into the same and get it corrected so that no one else has to face the same. I shall be highly obliged for your kind support. My contact details are _________ (Contact details)

Thanking you,
_________ (Signature)
_________ (Your name),
_________ (Contact number)

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