Sample Letter Product Delivered to Wrong Address – Complaint Letter Regarding Item Delivered to Wrong Address

The Manager,
__________ (Company Name),
__________ (Address)

Date:__/__/____ (Date)

Subject: Product delivered to the wrong address


With reference to order no. _________ (order number). I have recently purchased a _______ (product/ item name) on __/__/____ (purchase date) from your (online/offline) store having bill/ invoice no. _________ (Bill/Invoice number).

I would like to state that the product got delivered to the wrong address. It was supposed to be delivered to my _________ (correct address). The product was not delivered and the delivery status got updated to delivered on __/__/____ (product delivery date). After talking to customer care, it was found that the product has been delivered to another incorrect address.

I request you to kindly look into the matter and take appropriate action on an urgent basis.

Waiting for your response.

_________ (Your name),
_________ (Contact Number)
_________ (Order ID Number)

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