Sample Letter Product Delivered to Wrong Address – Complaint Letter Regarding Item Delivered to Wrong AddressSample Letter Product Delivered to Wrong Address – Complaint Letter Regarding Item Delivered to Wrong Address
When writing a complaint letter regarding a product delivered to the wrong address, it's crucial to be clear and polite. Provide essential details such as the order number, purchase date, and correct delivery address. Express your concern and request prompt action to resolve the issue.

Table of Contents:

Sample Complaint Letter Regarding Item Delivered to Wrong Address

To,
The Manager,
__________ (Company Name),
__________ (Address)

Date:__/__/____ (Date)

Subject: Product delivered to the wrong address

Sir/Madam,

With reference to order no. _________ (order number). I have recently purchased a _______ (product/ item name) on __/__/____ (purchase date) from your (online/offline) store having bill/ invoice no. _________ (Bill/Invoice number).

I would like to state that the product got delivered to the wrong address. It was supposed to be delivered to my _________ (correct address). The product was not delivered and the delivery status got updated to delivered on __/__/____ (product delivery date). After talking to customer care, it was found that the product has been delivered to another incorrect address.

I request you to kindly look into the matter and take appropriate action on an urgent basis.

Waiting for your response.

Regards,
_________ (Your name),
_________ (Contact Number)
_________ (Order ID Number)

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FAQs

  • What should I include in a complaint letter about a product delivered to the wrong address?
    • In your complaint letter, include details such as the order number, purchase date, correct delivery address, and any communication with customer service regarding the issue.
  • How can I ensure a prompt response to my complaint about a wrong delivery address?
    • To ensure a prompt response, clearly state the urgency of the matter and request immediate action to resolve the issue in your letter.
  • Should I provide evidence of the wrong delivery address in my complaint letter?
    • It's helpful to provide any evidence or documentation, such as screenshots of the delivery status or communications with customer service, to support your complaint and expedite the resolution process.
  • What actions can I expect the company to take after receiving my complaint letter?
    • After receiving your complaint letter, the company is expected to investigate the issue, rectify the delivery mistake, and possibly offer compensation or apologies for the inconvenience caused.
  • What should I do if I don't receive a response to my complaint letter about a wrong delivery address?
    • If you don't receive a response within a reasonable timeframe, you may consider following up with the company via phone or email to inquire about the status of your complaint and request a resolution.

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