__________ (Company Name),
Subject: Product delivered to the wrong address
With reference to order no. _________ (order number). I have recently purchased a _______ (product/ item name) on __/__/____ (purchase date) from your (online/offline) store having bill/ invoice no. _________ (Bill/Invoice number).
I would like to state that the product got delivered to the wrong address. It was supposed to be delivered to my _________ (correct address). The product was not delivered and the delivery status got updated to delivered on __/__/____ (product delivery date). After talking to customer care, it was found that the product has been delivered to another incorrect address.
I request you to kindly look into the matter and take appropriate action on an urgent basis.
Waiting for your response.
_________ (Your name),
_________ (Contact Number)
_________ (Order ID Number)
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