To write an effective complaint email regarding bad service, it is essential to maintain clarity and politeness. Start by clearly stating the purpose of the email and describe the issue succinctly. Be specific about any interactions, including dates and names, if possible, but keep the tone respectful. Avoid vague language and make sure to include all necessary details like what outcome you expect. Remember, the goal is to resolve the issue amicably.

Table of Contents:

Guide to Writing a Complaint Email Addressing Poor Service

To: ________ @__________
CC: ________ @__________
BCC: ________ @__________

Date: __/__/____ (Date)

Subject: Complaint Regarding Poor Service

Dear _________ (Manager’s Name),

I am writing to bring to your attention an issue I experienced with your service on __/__/____ (specific date). I have chosen to contact you directly because I believe it is important to address the matter promptly and constructively.

During my recent visit/interaction, I encountered several problems, notably _________ (describe the specific problem), which not only inconvenienced me but also failed to meet the quality promised by your company.

I would appreciate it if you could look into these issues. Ideally, I would like to see _________ (mention the outcome you expect), which I believe would be a fair resolution.

Please find attached any relevant documents/photos that support my claim. I am looking forward to your prompt response to resolve this matter satisfactorily.

Thank you for your attention to this matter.

Best regards,

_________ (Your Name)
_________ (Your Contact Information)

Live Editing Assistance

Live Preview

How to Use Live Assistant

The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

  • Start Typing: Enter your letter content in the "Letter Input" textarea.
  • Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into <br> tags in HTML for better readability.

Additional Template Options

The letter writing editor allows you to start with predefined templates for drafting your letters:

  • Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
  • Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.

Download Options

Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.

Share via Email

Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.

Share via WhatsApp

Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.

Copy to Clipboard

If you want to copy the text of your letter to the clipboard:

  • Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
  • Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.

For printing the letter directly from the browser:

  • Print Letter: Click the "Print Letter" button after composing your letter.
  • Print Preview: A new browser window will open showing your letter formatted for printing.
  • Print: Use the print dialog in the browser to complete printing.


Q1: How should I start my complaint email for bad service?
  • A1: Begin by clearly stating that you are writing to complain about a service you received, including the date and nature of the service.
Q2: What details should I include in a complaint email?
  • A2: Include specific details such as the date of the service, any names or references relevant to the service, a description of what went wrong, and any consequences of the poor service.
Q3: Is it appropriate to demand a specific resolution in a complaint email?
  • A3: Yes, you can suggest a specific resolution such as a refund, free replacement, or a complimentary service, but always remain polite and professional.
Q4: Should I attach documents to my complaint email?
  • A4: Yes, attaching relevant documents or photos that can substantiate your claim is helpful and can provide clear evidence of the issue.
Q5: How should I conclude my complaint email?
  • A5: Conclude by reiterating your desire for a fair resolution, thank your recipient for their attention, and express your anticipation of their prompt response.