February 26, 2024
Complaint Letters

Complaint Letter About In-Flight Service – Sample Letter to Airline Officials Complaining about Bad In-Flight Service

The Manager,
__________ (Name of the Airline)
__________ (Address of the Airline)

Date: __/__/____ (Date)

Subject: Feedback for In-Flight Service

Respected Sir/ Madam,

Respectfully, my name is ___________ (Name), and I am a resident of ____________ (Mention address).

Through this letter, I would like to bring to your kind concern that on __/__/____ (date), I traveled from _______ (mention city/ airport name) to __________ (mention city/ airport name) on your _________ (mention flight number). I would like to bring to your attention that the in-flight service was very poor, and I encountered ___________ (mention issue). Such service is not expected from a reputable airline like yours.

I would like to express the need for your swift action, as passengers’ journey experiences were adversely affected by the same. In case you have any queries, please do not hesitate to contact me at the provided contact details.

Thanking you,

___________ (Signature),
___________ (Your name),
___________ (Your contact details)

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