From: ____________@_____._____ (Sender’s e-mail ID)
To: ____________@_____._____ (Receiver’s e-mail ID)

Date: __/__/____ (Date)

Subject: Delivery of damaged goods

Dear Sir/Madam,

I am ________ (Name) and I had placed an order of ___________ (Ordered Item) from your ______ (website/store). The order was placed on __/__/____ (Date) having order number ________ (Order Number).

I would state that the payment of this order was done via ______ (Card/ Online/ NEFT/ Mention mode of payment). This is to bring into your concern, that I was delivered with the damaged goods. The Bill of the order placed is annexed below along with this e-mail. Do check the attached bill for your reference.

I believe to hear back from your side at the earliest. I hope you would look into this issue seriously and take some adequate action to provide me with the solution.

Thanking You,
__________ (Name),
__________ (Contact number)

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