Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Email About Receiving Damaged Goods
From: ____________@_____._____ (Sender’s e-mail ID)
To: ____________@_____._____ (Receiver’s e-mail ID)
Date: __/__/____ (Date)
Subject: Delivery of damaged goods
Dear Sir/Madam,
I am ________ (Name) and I had placed an order of ___________ (Ordered Item) from your ______ (website/store). The order was placed on __/__/____ (Date) having order number ________ (Order Number).
I would state that the payment of this order was done via ______ (Card/ Online/ NEFT/ Mention mode of payment). This is to bring into your concern, that I was delivered with the damaged goods. The Bill of the order placed is annexed below along with this e-mail. Do check the attached bill for your reference.
I believe to hear back from your side at the earliest. I hope you would look into this issue seriously and take some adequate action to provide me with the solution.
Thanking You,
__________ (Name),
__________ (Contact number)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- How should I address the recipient in a complaint email about damaged goods?
- Begin with a polite salutation such as "Dear Sir/Madam" to convey respect and professionalism.
- Is it necessary to attach the order bill to the email?
- Yes, attaching the order bill provides evidence of the purchase and helps the recipient understand the specifics of the order.
- What information should I include in the email?
- Clearly state your name, details of the order (such as order number and date), and describe the issue with the delivered goods.
- What tone should I maintain in the email?
- Maintain a polite and respectful tone throughout the email to convey your concern while seeking a resolution.
- How soon can I expect a response from the recipient?
- While response times may vary, it's reasonable to expect a prompt acknowledgment of the issue and a commitment to investigate and resolve it. If you don't receive a response within a reasonable timeframe, consider following up with the recipient.
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