You are currently viewing Missing Product Complaint Letter – Complaint Letter for Missing Goods in Delivery
Missing Product Complaint Letter – Complaint Letter for Missing Goods in Delivery

Missing Product Complaint Letter – Complaint Letter for Missing Goods in Delivery

When writing a complaint letter about missing goods in a delivery, it's essential to maintain a polite and professional tone. Clearly state the details of the order, including the order number, delivery date, and tracking ID. Specify the missing product and request urgent action to resolve the issue.

Table of Contents:

Sample Complaint Letter for Missing Goods in Delivery

To,
The Manager,
__________ (Name of the Company)
__________ (Company’s Address)

Date: __/__/____ (Date)

Subject: Complaint regarding missing goods against order No._______

Respected Sir/ Madam,

My name is ______ (name) and I am a resident of _________ (location). I write this letter in reference to the order bearing order number __________ (mention order number).

I write this letter to bring into your kind consideration that the product was missing for the delivery made. The mentioned order was delivered on __/__/____ (date) by _________ (name of the delivery executive) with tracking ID _______ (mention tracking ID). I would like to mention that ________ (mention product) was missing from the package delivered.

It is to request you to take urgent action on the same and arrange to deliver the balance materially.

Thank you,
________ (Signature),
________ (Name),
________ (Contact Number)

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FAQs

  • Q: What details should I include in a complaint letter about missing goods in a delivery?
    • A: Include the order number, delivery date, tracking ID, and details of the missing product for clarity and reference.
  • Q: How should I address the recipient in a complaint letter about missing goods?
    • A: Begin with "Respected Sir/Madam" followed by a brief introduction of yourself and the purpose of the letter.
  • Q: Should I mention the delivery executive's name and tracking ID in the complaint letter?
    • A: Yes, providing these details helps the recipient identify and investigate the specific delivery in question.
  • Q: Is it necessary to request urgent action in the complaint letter about missing goods?
    • A: Yes, indicating the urgency of the matter can expedite the resolution process and ensure prompt attention from the company.
  • Q: How should I express appreciation in the complaint letter despite the issue?
    • A: You can express gratitude for their cooperation and assistance in resolving the matter, maintaining a professional and polite tone throughout the letter.

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