When writing a complaint letter about the poor quality of a product, it's important to maintain a polite and professional tone while clearly stating the issues with the product. Provide specific details such as the product details, purchase information, and reasons for dissatisfaction, and politely request for a resolution.
Sample Complaint Letter Regarding Poor Quality of Product
To,
The Manager,
__________ (Name of the Company)
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Complaint regarding product quality of product bearing order no. ________ (order number)
Respected Sir/ Madam,
My name is ______ (name) and I am a resident of _________ (location).
Through this letter, I would like to state that I bought a _________ (mention product details) bearing product ID and serial number _________ (mention serial number). I beg to state that the product bought does not hold good quality. The built quality of the mentioned product needs an improvement and should be considered for replacement. ___________ (mention issues)
I did not expect such quality from a reputed company like yours. You may reach me at ________ (mention contact number).
Regards,
________ (Signature),
________ (Name),
________ (Contact Number)
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FAQs
- Q: What should I include in a complaint letter about poor product quality?
- A: Provide specific details about the product, including product details, purchase information, and reasons for dissatisfaction.
- Q: How should I address the recipient in a complaint letter about poor product quality?
- A: Begin with "Respected Sir/Madam" followed by a brief introduction of yourself and the purpose of the letter.
- Q: Is it necessary to mention the product ID and serial number in the complaint letter?
- A: Yes, providing these details helps the recipient identify the specific product in question and investigate the issue effectively.
- Q: Should I express disappointment in the complaint letter about poor product quality?
- A: Yes, politely express your disappointment with the quality of the product received, emphasizing the need for resolution.
- Q: How can I request for resolution in the complaint letter about poor product quality?
- A: Politely request prompt action to address the quality issues and indicate your willingness to cooperate for a satisfactory resolution.
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Sandeep Bhandari