Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Letter About Notification of Delay in Receiving Gift Vouchers for Loyalty Points Redemption
To
Manager-Customer Relations
__________ (Company Name)
__________ (Company Address)
Date: DD/MM/YYYY
Subject: Non-Receipt of Gift Vouchers against redemption of Loyalty Points
Dear Sir
I _______ (Name) had recently redeemed the Loyalty Points of ______ (Company Name/ Program/ other) for Gift Vouchers/ E-GV as per the attached details.
As per the transaction message, GVs were to be delivered vide Post/ email within _____ (Hours/ Days) of the transaction.
However, more than ______ (Time Lapsed) have passed and I am yet to receive the Gift Vouchers
Kindly look into the same and arrange to deliver the same on priority.
Thanks
________ (Name)
________ (Mobile)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- What should I include in the letter regarding the non-receipt of gift vouchers for loyalty points redemption?
- Ensure to include details such as your name, the company's name, the transaction information, and the elapsed time since the redemption.
- Is it necessary to attach transaction details to the letter?
- Yes, attaching transaction details provides evidence and assists in resolving the issue promptly.
- How should I express the urgency for resolving the non-receipt issue?
- Politely but firmly request for prioritizing the delivery of the gift vouchers due to the delay.
- What actions can I take if I do not receive a response to my letter?
- Follow up with the company's customer relations department via phone or email to inquire about the status of your request.
- Is it appropriate to express gratitude at the end of the letter?
- Yes, expressing thanks for their attention to the matter demonstrates courtesy and professionalism.
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