To
Manager-Customer Relations
__________ (Company Name)
__________ (Company Address)
Date: DD/MM/YYYY
Subject: Non-Receipt of Gift Vouchers against redemption of Loyalty Points
Dear Sir
I _______ (Name) had recently redeemed the Loyalty Points of ______ (Company Name/ Program/ other) for Gift Vouchers/ E-GV as per the attached details.
As per the transaction message, GVs were to be delivered vide Post/ email within _____ (Hours/ Days) of the transaction.
However, more than ______ (Time Lapsed) have passed and I am yet to receive the Gift Vouchers
Kindly look into the same and arrange to deliver the same on priority.
Thanks
________ (Name)
________ (Mobile)
