Manager-Customer Relations
__________ (Company Name)
__________ (Company Address)


Subject: Non-Receipt of Gift Vouchers against redemption of Loyalty Points

Dear Sir

I _______ (Name) had recently redeemed the Loyalty Points of ______ (Company Name/ Program/ other) for Gift Vouchers/ E-GV as per the attached details.

As per the transaction message, GVs were to be delivered vide Post/ email within _____ (Hours/ Days) of the transaction.

However, more than ______ (Time Lapsed) have passed and I am yet to receive the Gift Vouchers

Kindly look into the same and arrange to deliver the same on priority.


________ (Name)
________ (Mobile)

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