The Customer Service Officer,
____________ (Name Of The Company),
Date: __/__/____ (Date)
Subject: Complaint about the poor quality of shoes
I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.
Respected, my name is __________ (Name) and I would state that I bought a pair of shoes from your ________ (website/ application/ outlet/store) on __/__/____. _______ (The above said product was delivered at my doorsteps on __/__/____ (Date) – IF Purchased Online). The total billing amount paid was ______ (amount). I made payment for the purchase via _________ (Credit card/ Debit card/ Cash). The model name of the shoes bought is __________ (Model Name).
I regret informing you that a product with such a good MRP came out to be poor in quality. The sole of the shoe was __________ (cracked/ torn) and ____________ (Mention Your Point). Being a regular buyer of your Brand’s products makes it difficult for me to accept the product received.
I request you to kindly look into the matter and do the needful. I look forward to your quick and positive response.
Feel free to contact me at my contact number: ______________ (Contact Number)/ __________@_____.____ (Email).
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