To,
The Customer Service Officer,
____________ (Name Of The Company),
____________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about defective mobile
Respected Sir/Madam,
My name is _________ (Name) and I live at __________ (Residential Address).
I beg to state that I bought a mobile phone having model number __________ (Model Number) having order ID _________ (Order number/ Order ID) on __/__/____ (date) and the IMEI No. of mobile is ____________ (IMEI Number). The above-said product was delivered to my doorstep on __/__/____ (Date).
I would regret informing you that the device came out to be ___________ (faulty/ defective/ broken). It is ____________ (Not Working/ Broken Screen/ Broken Charger/ Cracked Camera Glass/ Cracked Rear Glass – Mention Defect).
I request you to kindly look into the matter and __________ (replace/repair) the above-said product. Should you have any queries? Feel free to contact me at my contact number: ______________ (Contact Number) between ___ AM and ___ PM.
Thanking you,
____________ (Signature),
____________ (Name),
____________ (Address)
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Rahul Sharma