Complaint Letter for Defective Mobile Phone – Mobile Phone Complaint Letter Sample

The Customer Service Officer,
____________ (Name Of The Company),
____________ (Address)

Date: __/__/____ (Date)

Subject: Complaint about defective mobile

Respected Sir/Madam,

My name is _________ (Name) and I live at __________ (Residential Address).

I beg to state that I bought a mobile phone having model number __________ (Model Number) having order ID _________ (Order number/ Order ID) on __/__/____ (date) and the IMEI No. of mobile is ____________ (IMEI Number). The above said product was delivered at my doorstep on __/__/____ (Date).

I would regret informing that the device came out to be ___________ (faulty/ defective/ broken). It is ____________ (Not Working/ Broken Screen/ Broken Charger/ Cracked Camera Glass/ Cracked Rear Glass – Mention Defect).

I request you to kindly look into the matter and __________ (replace/repair) the above-said product. Should you have any queries? Feel free to contact me at my contact number: ______________ (Contact Number) in between ___ AM and ___ PM.

Thanking you,
____________ (Signature),
____________ (Name),
____________ (Address)

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