When writing a complaint letter to the bank regarding credit card charges, it's important to maintain clarity and politeness. Clearly state your name, credit card details, and details of the charges being disputed. Specify the reason for the complaint, whether the charges were not mentioned, wrongly levied, duplicated, or due to any other issue. Request the bank to reverse the charges or correct them to prevent recurrence. Express gratitude for their attention to the matter.
Sample Complaint Letter for Credit Card Charges
To,
The Branch Manager,
_____________ (Bank Name),
_____________ (Branch Name/ Address)
Date: __/__/____ (Date)
Respected Sir/Madam,
I beg to state that my name is ____________ (Name) and I am a ___________ (Name of credit card) credit card holder of your bank having credit card number _______________ (Credit card number).
I am writing this letter to complain about the charges being levied on my credit card. _________ (charges were not mentioned/wrongly levied/levied multiple times/by error/ any other issue). An amount of ______ is levied on my account.
The following are the details for my credit card:
Name/ Scheme of Credit Card:
Credit Card Details:
Kindly look into this matter and get the money reversed or get it corrected to prevent the same in the future.
Thanking you,
Yours Truly,
__________ (Signature)
__________ (Your Name),
__________ (Account Number),
__________ (Contact Number)
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