Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint about the imps failed transaction but amount got debited
To,
The Branch Manager,
_____________ (Name of Bank),
_____________ (Address)
Date: __ / __ / ____ (Date)
From,
_____________ (Name),
_____________ (Address)
Subject: Complaint about the imps failed transaction but amount got debited
Sir/Madam,
Respected, I am ___________________ (Name) a ________________ (savings/ current- Mention bank account type) account holder in your bank for last _________ (Duration) months/years.
I am writing this letter to inform you about the failed transaction from my account ___________________ (Account number) on __________ (Date) done using ________ (Mobile banking/Internet Banking) having transaction number ______________ (transaction number) amounting __________ (Amount).
While making the transaction amount got debited and I received a failed payment notification from the bankside with reference number ________ (reference number). Also, the beneficiary has not received any money yet.
I request you to kindly look into the matter and either reverse the amount or transfer it to the beneficiary’s account ________________ (beneficiary’s name/ account). I shall be highly obliged.
For any queries you may contact me on:
Contact Number: _____________
Email ID: ______________
Thanking you.
Yours faithfully,
__________ (Name),
__________ (Signature)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- Q: What should I do if my IMPS transaction fails but the amount gets debited?
- A: Write a letter to the bank informing them of the failed transaction, providing details such as transaction number, date, and amount, and request them to investigate and rectify the issue.
- Q: What information should I include in the letter regarding the failed IMPS transaction?
- A: Mention your name, account details, transaction information (transaction number, date, and amount), and specify that despite the failure, the amount was debited from your account.
- Q: How can I contact the bank regarding the failed transaction?
- A: Provide your contact details such as phone number and email address in the letter, so the bank can reach out to you for further communication.
- Q: What documents should I attach to the letter?
- A: You may attach any relevant documents such as the failed payment notification, KYC proofs, or any other documentation related to the transaction.
- Q: What if the bank does not respond to my letter?
- A: If you do not receive a response within a reasonable time frame, follow up with the bank through email, phone calls, or visit the branch to ensure the matter is addressed promptly.
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