When writing a complaint letter about wrong information, it's important to be clear and polite. Begin with a respectful salutation and introduction, stating your name and address. Provide details about the order, including the order number and date of purchase. Clearly explain the incorrect information provided and express your disappointment. Politely request a response and provide contact information for further communication.

Table of Contents:

Sample Letter for Wrong Information Given About Product

To,
The Manager,
________ (Company Name),
________ (Company Address)

Date: __/__/_____ (Date)

Subject: Complaint about wrong information given

Sir/Madam,

My name is ______ (name) and I am a resident of _________ (locality/ address).

This letter is in reference to the order bearing order number ______ (order number) that was placed on __/__/____ (date). I bought _________ (mention product) from your ________ (outlet/ showroom) located at ______ (mention address) and the executive/ representative while purchasing the mentioned item I was informed that _______ (mention your point) which was found false once the ordered was placed.

This has been my first experience of such a false statement while ordering items from your outlet. I expect your response on an urgent basis. You can write to me at ______ (address).

Yours sincerely,
________ (Signature),
________ (Name),
________ (Contact Number)

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The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

  • Start Typing: Enter your letter content in the "Letter Input" textarea.
  • Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into <br> tags in HTML for better readability.

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  • Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
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  • Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
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  • Print Letter: Click the "Print Letter" button after composing your letter.
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  • Print: Use the print dialog in the browser to complete printing.

FAQs

  • Q: What should I include in the complaint letter about wrong information?
    • A: Provide details about the order, including the order number and date of purchase, and clearly explain the incorrect information provided.
  • Q: How can I express my disappointment politely in the letter?
    • A: Use respectful language and tone while expressing your disappointment and concerns about the misinformation.
  • Q: Is it necessary to mention the order number in the complaint letter?
    • A: Yes, including the order number helps the company identify and address the specific issue more efficiently.
  • Q: Should I request a response in the complaint letter?
    • A: Yes, it's important to politely request a response to your complaint to ensure that the issue is addressed promptly.
  • Q: How should I provide my contact information in the letter?
    • A: Clearly state your name, address, and contact number to facilitate further communication with the company regarding the complaint.

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