When writing a complaint letter about wrong information, it's important to be clear and polite. Begin with a respectful salutation and introduction, stating your name and address. Provide details about the order, including the order number and date of purchase. Clearly explain the incorrect information provided and express your disappointment. Politely request a response and provide contact information for further communication.

Table of Contents:

Sample Letter for Wrong Information Given About Product

To,
The Manager,
________ (Company Name),
________ (Company Address)

Date: __/__/_____ (Date)

Subject: Complaint about wrong information given

Sir/Madam,

My name is ______ (name) and I am a resident of _________ (locality/ address).

This letter is in reference to the order bearing order number ______ (order number) that was placed on __/__/____ (date). I bought _________ (mention product) from your ________ (outlet/ showroom) located at ______ (mention address) and the executive/ representative while purchasing the mentioned item I was informed that _______ (mention your point) which was found false once the ordered was placed.

This has been my first experience of such a false statement while ordering items from your outlet. I expect your response on an urgent basis. You can write to me at ______ (address).

Yours sincerely,
________ (Signature),
________ (Name),
________ (Contact Number)

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FAQs

  • Q: What should I include in the complaint letter about wrong information?
    • A: Provide details about the order, including the order number and date of purchase, and clearly explain the incorrect information provided.
  • Q: How can I express my disappointment politely in the letter?
    • A: Use respectful language and tone while expressing your disappointment and concerns about the misinformation.
  • Q: Is it necessary to mention the order number in the complaint letter?
    • A: Yes, including the order number helps the company identify and address the specific issue more efficiently.
  • Q: Should I request a response in the complaint letter?
    • A: Yes, it's important to politely request a response to your complaint to ensure that the issue is addressed promptly.
  • Q: How should I provide my contact information in the letter?
    • A: Clearly state your name, address, and contact number to facilitate further communication with the company regarding the complaint.

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