When composing a complaint letter for incorrect credit card charges, it's essential to maintain a polite tone while clearly stating the issue and providing necessary details such as account number, type of charges, and any communication with the bank. Emphasize the need for prompt resolution and express willingness to cooperate.
Request Letter for Incorrect Credit Card Charges
To,
The Customer Relation Manager,
__________ Credit Card Department,
__________ (Address),
Dear Sir/Madam,
I ___________ (Your Name) hold a _______ (Type of Account) bearing Account no. _________ in your Bank. I received a __________ (credit card) credit card with ___________ (mention the scheme/offer)
It is a matter of surprise that card is levied with __________ (annual charges/any other charges) of ________ (charges) even after waiver confirmation given by your team.
I request you to kindly check the same and reverse the charges at your earliest.
Waiting for your prompt reply.
Regards,
__________ (Your Name)
__________ (Contact Number)
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Sandeep Bhandari