When composing a complaint letter for incorrect credit card charges, it's essential to maintain a polite tone while clearly stating the issue and providing necessary details such as account number, type of charges, and any communication with the bank. Emphasize the need for prompt resolution and express willingness to cooperate.
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- Sample Letter
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- How to Use Live Assistant
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- Download Options
- Share via Email
- Share via WhatsApp
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- Print Letter
- FAQs
Request Letter for Incorrect Credit Card Charges
To,
The Customer Relation Manager,
__________ Credit Card Department,
__________ (Address),
Dear Sir/Madam,
I ___________ (Your Name) hold a _______ (Type of Account) bearing Account no. _________ in your Bank. I received a __________ (credit card) credit card with ___________ (mention the scheme/offer)
It is a matter of surprise that card is levied with __________ (annual charges/any other charges) of ________ (charges) even after waiver confirmation given by your team.
I request you to kindly check the same and reverse the charges at your earliest.
Waiting for your prompt reply.
Regards,
__________ (Your Name)
__________ (Contact Number)
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FAQs
- What should I include in a complaint letter about incorrect credit card charges?
- Provide your account details, describe the charges in question, mention any previous communication with the bank, and clearly request a reversal of the charges.
- How should I address the recipient in the letter?
- Address the letter to the Customer Relation Manager or the appropriate department handling credit card issues.
- Is it necessary to mention any previous communication with the bank?
- Yes, including details of any previous communication, such as confirmation of waiver, helps provide context and may expedite the resolution process.
- What tone should I use in the letter?
- Maintain a polite and professional tone throughout the letter, expressing concern about the incorrect charges and requesting prompt resolution.
- Should I provide contact information in the letter?
- Yes, it's essential to include your contact information so the bank can reach you for further clarification or updates regarding the complaint.
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