Complaint Letter Regarding Cashback not Received – Sample Letter of Complaint for Cashback not Received

The Manager,
__________ (Company Name),
__________ (Address)

Date:__/__/____ (DD/MM/YYYY)

Subject: Cashback not received for ___________ (product name) purchased on date _______ under ______ (scheme/offer)

Dear Sir/Madam,

I made a purchase of __________ (electronics/electrical appliances/ant other product)  from ___________ (shop/store/online portal) in the month of __________ (month) dated _______ (pruchased date) with an offer of ____% (percent) Cashback using __________ (credit card/debitcard/wallet/emi) Option. I have done the transaction and ___________ (transaction no.) was generated. As per scheme I shall be getting the cashback credited in my ________  (credit card/debitcard/wallet) account till ________ (dated), but its been more than ____ (days/weeks/months) and no amount has been credited and no response has been received from __________ (shop/store/online portal).

I request you to kindly check and resolve the same at the earliest.


_________ (Name)
_________ (Phone number)

Enclosure: 1. Invoice

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