When writing a complaint letter about not receiving cashback, it's crucial to provide specific details such as the product purchased, date of purchase, transaction number, and the promised cashback offer. Clearly state the issue and express your expectation for resolution. Maintain a polite and respectful tone throughout the letter.
Complaint Letter Regarding Cashback Not Received
To,
The Manager,
__________ (Company Name),
__________ (Address)
Date:__/__/____ (DD/MM/YYYY)
Subject: Cashback not received for ___________ (product name) purchased on date _______ under ______ (scheme/offer)
Dear Sir/Madam,
I made a purchase of __________ (electronics/electrical appliances/any other product) from ___________ (shop/store/online portal) in the month of __________ (month) dated _______ (purchase date) with an offer of ____% (percent) Cashback using __________ (credit card/debit card/wallet/EMI) Option. I have done the transaction and ___________ (transaction no.) was generated. As per the scheme, I shall be getting the cashback credited in my ________ (credit card/debit card/wallet) account till ________ (dated), but it’s been more than ____ (days/weeks/months) and no amount has been credited and no response has been received from __________ (shop/store/online portal).
I request you to kindly check and resolve the same at your earliest.
Regards,
_________ (Name)
_________ (Phone number)
Enclosure: 1. Invoice
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Sandeep Bhandari