Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Letter for Quality Assurance
From,
__________ (Sender’s Details)
__________ (Company Name)
__________ (Company Address)
Date: __/__/____ (Date)
To,
_________ (Customer’s Name)
_________ (Customer’s Address)
Subject: Quality assurance of _________ (product name)
Dear Sir/Madam,
With reference to your _________ (query /complaint letter) dated __________(Date) related to the concern ________ (concern in details).
I, ___________ (Your Name) writing this letter on behalf of __________(Company Name), that first of all we are extremely sorry for the inconvenience caused to you and we feel that _______________ (mention your point).
Furthermore, I want to assure you that our company is working on product quality for a long duration and the product you have received is an exception which we must have not noticed and this problem should not happen to anyone.
I hope that you will never face such kind of problem in future and the products delivered in future will be provided by having more quality checks.
Thank you for giving your valuable feedback.
Warm regards,
_____________ (Your Name)
_____________ (Designation)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- Why is it important to apologize in the letter for quality issues?
- Apologizing demonstrates accountability and empathy, reassuring the customer that their concerns are taken seriously.
- Should I acknowledge the customer's feedback in the letter?
- Yes, acknowledging the customer's feedback shows that their input is valued and helps build a positive relationship.
- Is it necessary to explain the actions taken to address the quality issue?
- Yes, explaining the steps taken to address the issue reassures the customer of the company's commitment to improvement and transparency.
- Can I express gratitude to the customer for their feedback?
- Yes, expressing gratitude demonstrates appreciation for the customer's communication and encourages further engagement.
- How should I conclude the letter?
- Conclude the letter by reaffirming the company's commitment to quality and thanking the customer for their understanding and cooperation.
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