To,
The Manager,
______________ (Name of the Company),
______________ (Address)
Date: __ /__ /____ (Date)
From,
_______________ (Name of the Consumer),
_______________ (Address)
Subject: Claim application for damaged goods
Dear Sir/Madam,
This is to inform you that, my name is _________ (Name). I purchased __________ (Name of the good) on ______________ (Date) from your company. The bill number is __________ (Bill Number).
Shipments were done according to the terms and conditions we agreed on, but to my dismay, the product was damaged. I am attaching all the pictures for your reference.
Here are all the basic details for your consideration:
Shipment Number:
Shipment Date:
Receiving Date and Time:
The place where shipment was received:
Account Number:
Supplier Number:
Shipment Company (If different):
Types of product/good:
Mention the damage:
Please let me know the methods for an exchange of the product. Below are my contact details for any query. Feel free to contact me during the day time.
Thank you,
______________ (Name),
______________ (Contact details)
______________ (Signature)
Enclosed: Supporting documents/pictures/photos for the damage