Business Apology Letter for Miscommunication – Sample Business Apology Letter for Miscommunication

To,
_____________ (Recipient’s Name)
_____________ (Designation)
_____________ (Name of the company)
_____________ (Address)

Date: __/__/_______ (date)

Subject: Apology letter

Respected Sir/Madam,

I am writing this letter on the behalf of ____________ (name of the company), I wish to convey my heartfelt apology to you and your team for the miscommunication happened last ________ (day), __/__/______ (date). After analysing this situation, our __________ (department) is taking necessary steps to ensure better process for the ____________ (project/order/contract).

I seek your forgiveness regarding the incident and I sincerely apologize for the inconvenience caused to your company. I promise that the issue will be resolved within ____________ (days).

Please do not hesitate to contact me at __________ (contact details) if you have any issues regarding this matter.

We appreciate your kindness and patience.

Thank you,
_____________ (Signature)
_____________ (Name)
_____________ (Designation)

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