When writing a letter to inform the branch manager about a fraudulent transaction in your bank account through a cheque, it's crucial to maintain clarity and politeness. Begin with addressing the manager respectfully, clearly stating your concern and providing essential details such as your account number, the transaction amount, and the date of the transaction. Express your expectation for a prompt resolution and sign off politely with your name and contact information.

Table of Contents:

Sample Letter Reporting Unauthorized Transaction in Bank Account via Cheque

To,
Bank Manager
_____________ (Bank Name)
_____________ (Branch)
_____________ (Address)

Date: __/__/____ (Date)

Subject: Complaint regarding fraudulent transaction

Respected Sir,

I/We, _________ (Account Holder’s Name) am/are maintaining a savings/current account _________ (Bank Account Number) with your bank. I am writing to inform you that I have been a victim of a fraudulent transaction from my bank account, resulting in a loss of Rupees _________ [Transaction Amount] dated _________ [Date of Transaction]. I am certain that I did not authorize or initiate any such transaction through a cheque for that amount. I am deeply concerned about this situation.

I wish to bring to your attention that I am a _________(prestigious customer/senior citizen/privileged customer/student, etc.), and therefore, I expect this matter to be resolved with urgency.

I kindly request you to investigate this matter thoroughly, and I would appreciate a swift resolution.

Thanking you,

Yours sincerely,
_________ (Your Name)
_________ (Contact Number)
_________ (Account Number)

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FAQs

  1. How should I address the bank manager in my letter?
    • Begin your letter with a respectful salutation such as "Dear Sir/Madam" or "Respected Sir."
  2. What details should I include in my letter regarding the fraudulent transaction?
    • It's essential to mention your account number, the transaction amount, and the date of the unauthorized transaction. Provide clear and concise information to facilitate investigation.
  3. Is it necessary to mention my account status in the letter?
    • Including your account status, such as being a prestigious customer, senior citizen, privileged customer, or student, can help convey the importance of the issue and may prompt expedited resolution.
  4. How can I express my expectation for a prompt resolution in the letter?
    • Politely request the bank manager to investigate the matter thoroughly and emphasize your desire for a swift resolution. Avoid using demanding language but convey the urgency of the situation.
  5. Should I sign off the letter with my contact information?
    • Yes, it's important to conclude the letter with your name, contact number, and account number to facilitate communication and verification of your identity.

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