When writing a letter regarding cash not received from an ATM but the amount deducted from your account, it's crucial to maintain a polite and clear tone. Clearly state your account details, the date and location of the attempted withdrawal, and provide evidence such as a withdrawal slip or SMS confirmation. Request the branch manager to investigate the matter and arrange for a refund of the deducted amount.
Letter to Branch Manager Reporting ATM Cash Withdrawal Issue
To,
The Branch Manager,
____________ (Name of the bank)
____________ (Branch Address)
Date: __/__/____ (DD/MM/YYYY),
Subject- Cash not received from ATM but account deducted from Account Number ____________ (Bank Account No.)
Respected sir,
I, ____________(Name) hold a ____________ (Saving/Current) account (Bank Account Number) with your branch. I am writing this letter in regard to the attempt of cash withdrawal done on _______ (Date) from your _________ (ATM Location) ATM. I had tried to withdraw a sum of ___________ (amount), however, the amount did not dispense from ATM, however, my account got deducted with Amount __________ (Amount Deducted).
Fortunately, I have got the __________ (withdrawal slip/SMS confirmation/passbook entry) with me. Copy of the same is enclosed with this letter for your reference.
I request you to kindly have a look into this matter and arrange a refund of amount __________ (Amount Deducted) in my account.
Yours faithfully,
________ (Name)
________ (Account Number)
________ (Transaction Number)
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