Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Letter for Cancellation of Order Due to Out of Stock
To,
__________ (Name of the customer),
__________ (Address of the customer)
Date: __/__/_____ (Date)
Dear ________ (Name of the customer),
Subject: Cancellation of the order
This letter is in reference to the order number _________ (number) that was placed by you on __/__/____ (date) in the name of _________ (mention name).
We regret to inform you that we have to cancel your order that was placed on __/__/____ (mention date) bearing amount ________ (mention amount) due to the reason that the ordered item went out of stock. We apologize for the same. In case, the amount was debited from your bank account shall be refunded within _____ (number of days).
In case, you have any queries, you may contact the __________ (mention department) or call at __________ (mention contact number).
For,
__________ (signature with stamp),
__________ (company’s name)
__________ (name),
__________ (contact number)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- Can an order be canceled if the item goes out of stock?
- Yes, orders can be canceled if the item becomes unavailable due to stock issues. In such cases, the seller typically notifies the customer and offers a refund if applicable.
- How long does it take to receive a refund after order cancellation?
- Refund processing times vary depending on the payment method and company policies. Typically, refunds are processed within a few business days to a week.
- Is it common for items to go out of stock after an order is placed?
- Yes, it's common for items to go out of stock, especially if the demand exceeds the available inventory. In such cases, customers are usually notified promptly, and alternative options may be offered if possible.
- Can customers request to wait for the item to become available again instead of canceling the order?
- Yes, customers can inquire about waiting for the item to become available again instead of canceling the order. However, this depends on the company's policies and the estimated restocking timeframe.
- What should customers do if they have further questions about the order cancellation?
- Customers should contact the company's customer service department or the designated contact provided in the cancellation notification letter for any further inquiries or assistance regarding the order cancellation.
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