To,
The Customer Relation Officer,
__________ (Company’s Name)
__________ (Company’s Address)

Date: __/__/____ (Date)

Subject: Complaint regarding delay in dispatch of goods

Respected Sir/ Madam,

My name is ________ (name) and this letter is in reference to the order bearing invoice number _______ (mention invoice number).

The mentioned order was placed on __/__/____ (date) date and contains the items mentioned below. Respected, this order was to be dispatched on __/__/____ (mention date of dispatch as mentioned in the invoice) but, to the best of my knowledge, it is not yet dispatched and which is affecting our working. It is to request you to kindly look into the matter and do the needful at the earliest so that we receive the same at the earliest.

The following is the list of items ordered:

  • ______ (mention product)
  • ______ (mention product)
  • ______ (mention product)

I shall be highly obliged for your kind support. In case, you have any queries, you may contact me at ______ (contact number).

Thanking you,
________ (Signature),
________ (Name),
________ (Contact Number)

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