Order Cancellation Letter Due to Late Delivery – Sample Letter for Order Cancellation Due to DelayOrder Cancellation Letter Due to Late Delivery – Sample Letter for Order Cancellation Due to Delay
When writing a letter to cancel an order due to delayed delivery, it's crucial to maintain clarity and politeness while providing all necessary details, such as the order number, date of order placement, and expected delivery date. Clearly state the reason for cancellation and request guidance on the cancellation procedure and refund process. Ensure to include your contact details for further communication.

Table of Contents:

Sample Letter for Order Cancellation Due to Delay

The Manager,
_____________ (Name of the Company),
_____________ (Address)

Date: __ /__ /____ (Date)

Subject: Order cancellation due to delayed delivery


This letter is in reference to the order number ____________ (mention order number) which was placed on __/__/_____ (mention date on which order was placed). This order was placed in the name of _______ (mention name).

I am writing this letter to inform you that I want to cancel the above-mentioned order because of the delay in delivery. Respected, as per the _______ (conversation/ contract) held/ signed while placing the order, the goods were supposed to be delivered on __/__/____ (mentioned date). Unfortunately, I have not received the same to date. Despite a number of follow-ups, I have not received any clarity on delivery.

The details are mentioned below:
Order Date: ___________
Name of the product: ___________
Quantity: ___________
Payment Terms: ___________
Address: ___________
Order number: ___________

I shall be highly obliged if you could guide me through the procedure for cancellation of the mentioned order.

Please proceed with the formalities required for the refund of advance payment/ payment made.

Thanking you,
___________ (Signature),
___________ (Name),
___________ (Contact Details)

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  • Can I cancel my order due to delayed delivery?
    • Yes, you can request the cancellation of your order if it is significantly delayed beyond the agreed-upon delivery date.
  • How should I request order cancellation due to delayed delivery?
    • Your request should be made in writing, addressing the delay in delivery, mentioning the order details, and requesting cancellation and refund procedures.
  • Will I receive a refund for a cancelled order due to delayed delivery?
    • Typically, you should expect a refund for any payments made towards the cancelled order, including advance payments or deposits.
  • What should I do if my order is delayed?
    • If your order is delayed, you should first contact the supplier or seller to inquire about the status of your order. If the delay persists, you can consider requesting order cancellation.
  • How long does it take to process a refund for a cancelled order due to delayed delivery?
    • The time taken to process a refund for a cancelled order varies depending on the company's policies and procedures. It's advisable to follow up with the company for updates on the refund process.

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