_____________ (Name of the Company),
Date: __ /__ /____ (Date)
Subject: Order cancellation due to delayed delivery
This letter is in reference to the order number ____________ (mention order number) which was placed on __/__/_____ (mention date on which order was placed). This order was placed in the name of _______ (mention name).
I am writing this letter to inform you that I want to cancel the above-mentioned order, the reason being delay in delivery. Respected, as per the _______ (conversation/ contract) held/ signed while placing the order, the goods were supposed to be delivered on __/__/____ (mentioned date). Unfortunately, I have not received the same to date. Despite a number of follow-ups, I have not received any clarity on delivery.
The details are mentioned below:
Order Date: ___________
Name of the product: ___________
Payment Terms: ___________
Order number: ___________
I shall be highly obliged if you could guide me through the procedure for cancellation of the mentioned order.
Please proceed with the formalities required for the refund of advance payment/ payment made.
___________ (Contact Details)