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Letter Regarding Refund not Received for Returned Order

To,
___________ (Company name),
___________ (Company Address),
___________ (City)

Date: DD/MM/YYYY

Subject: Refund for returned order not received

Sir/Madam,

My name is _________ and I ordered _____________ (Product name) having model number __________ (model number) using my ________ (debit card/credit card/internet banking/wallet/cod) and having transaction number ___________ on __________ (purchase date). At the time product delivery when I opened the parcel I noticed that the delivered product was ________ (not appropriate/quality issue/damaged) and I immediately requested for return of the same.

The return process has already completed and I have received a mail from your end in which it was mentioned that the refund amount would be credited into my account within ______ (days) but it’s been more than ________ (days/weeks) and I am yet to receive refund for the order.

I request you provide me with a refund for this transaction at the earlist.

Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Delivery Address),
_________ (Contact Number)

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