When writing a letter regarding a refund not received for a returned order, it's crucial to maintain a clear and polite tone while providing essential details such as the product name, transaction number, purchase date, and refund expectations. Avoid vague language and ensure all necessary information is included to facilitate a prompt resolution.
Sample Letter for Refund not Received for Returned Order
To,
___________ (Company name),
___________ (Company Address),
___________ (City)
Date: DD/MM/YYYY
Subject: Refund for returned order not received
Sir/Madam,
My name is _________ and I ordered _____________ (Product name) having model number __________ (model number) using my ________ (debit card/credit card/internet banking/wallet/cod) and having transaction number ___________ on __________ (purchase date). At the time of product delivery when I opened the parcel I noticed that the delivered product was ________ (not appropriate/quality issue/damaged) and I immediately requested for return of the same.
The return process has already been completed and I have received a mail from your end in which it was mentioned that the refund amount would be credited into my account within ______ (days) but it’s been more than ________ (days/weeks) and I am yet to receive a refund for the order.
I request you provide me with a refund for this transaction at the earliest.
Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Delivery Address),
_________ (Contact Number)
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Sandeep Bhandari