Complaint Letter For Mobile Phone Not Working – Faulty Mobile Phone Complaint Letter

Sample Complaint Letter For Mobile Phone Not Working

The ______ (Manager/Customer Support Manager/Customer Relations Manager),
_____________ (Name of the Mobile Company),
_____________ (Address)

Date: __ /__ /____ (Date)

Subject: Complaint against the defective mobile phone

Dear Sir/Madam,

This is to inform you that, my name is ____________ (Name of the customer) and I reside at ___________ (Address).

I recently purchased a mobile phone from your company. Here are the details regarding the product:
Date of purchase:
Name of the Model:
Model Number:
Payment Method:
Phone Number:

I would like to say, that the piece I received was defective, it had _______________ (Mention the defects/not working/not charging/hang issues/heating problem/others). The product is under warranty period, I would like to get a __________ (replacement/repair) because this purchase was a brand new one. Please let me know, what are the required protocols needed for the same.

I am sending the item with this letter, and the bill as well.

Waiting for your response,

Yours ____________ (Sincerely/Faithfully),
___________ (Name),
___________ (Contact Details),
___________ (Signature)

Enclosed: Bill

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