Sample Complaint Letter For Mobile Phone Not Working
The ______ (Manager/Customer Support Manager/Customer Relations Manager),
_____________ (Name of the Mobile Company),
Date: __ /__ /____ (Date)
_____________ (Name of the customer),
Subject: Complaint against the defective mobile phone
This is to inform you that, my name is ____________ (Name of the customer) and I reside at ___________ (Address).
I recently purchased a mobile phone from your company. Here are the details regarding the product:
Date of purchase:
Name of the Model:
I would like to say, that the piece I received was defective, it had _______________ (Mention the defects/not working/not charging/hang issues/heating problem/others). The product is under warranty period, I would like to get a __________ (replacement/repair) because this purchase was a brand new one. Please let me know, what are the required protocols needed for the same.
I am sending the item with this letter, and the bill as well.
Waiting for your response,
Yours ____________ (Sincerely/Faithfully),
___________ (Contact Details),