____________ (Employee ID)
Date: __/__/______ (date)
Subject: Apology for late payment of salary
This letter is in reference to the complaint letter received by the HR department on __/__/_____(date). You have raised a query regarding the late payment of salary for the month of _________ (month). We have looked into this matter and came to the conclusion that due to _______________ (misunderstanding/technical error/other – mention reason), you have been facing this issue.
We deeply regret the inconvenience caused to you regarding this matter. We apologize for the same and we assure you that your salary will be processed at the earliest to avoid any further delay.
Kindly, accept this apology letter and we will make sure that mistakes like this will not happen again in the future. If you have any questions regarding the same, you can reach us at ____________ (contact details).
Thank you for your understanding and patience.
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