When writing a complaint letter about a faulty mobile phone, it's crucial to maintain a polite tone while clearly stating the issue and providing necessary details. Begin by addressing the letter to the manager of the company where the phone was purchased. Clearly explain the problem with the phone, including relevant details such as the purchase date, model number, and IMEI number. Mention any previous attempts to resolve the issue, such as visiting a service center. Request appropriate action, such as repair or exchange, and provide your contact information for further communication.
Complaint Letter For Mobile Phone Not Working
To,
The Manager,
__________ (Company Name),
__________ (Company Address/ Pincode)
Date: __/__/____ (Date)
Subject: Complaining about Faulty Phone
Respected Sir/Madam,
This is to inform you that I, ____________ (Name), recently bought a smartphone from your outlet and unfortunately it stopped working within _______ (days/months).
The following are the details of the device that I bought:
__________:IMEI number
__________:Date Purchased
__________:Model Number
__________:Model Name
I bought this device from ______________ (Outlet Address) outlet. I visited your service centre at ______________ (Service Center Address) and __________ (Problem in detail) is still there. I hereby request you to kindly take some action and either get my phone repaired or exchanged.
Thanking you
Yours Truly,
_____________ (Name),
_____________ (Contact Number),
_____________ (Residential Address)
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Sandeep Bhandari
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