The Principal,
____________ (School Name),
____________ (Address)

Date: __/__/____ (Date)

Subject: Student portal app not working

Respected Sir/ Madam,

This is to most humbly inform you that I am __________ (name) and I am a student of ________ (mention class) in your reputed school. My roll number is ___________ (mention your roll number).

I write this letter to inform you that the student portal application is not working on my device. This issue is being faced for last __________ (duration – days/weeks/ any other) and I would like to inform you that I have tried to troubleshoot the same but the problem still persists. The error code shown on the screen while using the application is __________ (mention error code).

It is to request you to kindly get the same resolved at the earliest. I shall be obliged for your kind support.

Yours Truly,
___________ (Name),
___________ (Roll number)

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