When composing a letter to inform the university about issues logging into the student portal, it's essential to be clear and polite. Clearly state the problem, including details like your name, department, roll number, and the error encountered. Request assistance in troubleshooting the issue promptly to minimize disruption to your studies.

Sample Letter to the University for Unable to Access Student Portal

To,
_________ (Receiver Details)
_________ (University’s Name)
_________ (University’s Address)

Date: __/__/_____ (Date)

Subject: Unable to login student portal

Respected Sir/ Madam,

My name is ___________ (name) and I would like to inform you that I am a student of __________ (department) of your reputed University. My roll number is __________ (mention roll number).

I write this letter to inform you that I am unable to log in to the student portal that is provided to me. The username for accessing student portal is _________ (mention your username). I have tried resetting the password but still it is not working. Whenever I try to log in, it shows ________ (mention error) as an error.

This is to request you to kindly troubleshoot the same. I shall be obliged if the same could be done at the earliest as it is affecting my _____________ (mention details – education/study).

Thanking you,
____________ (Signature),
____________ (Name),
____________ (Roll number)

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