_________ (Receiver Details)
_________ (University’s Name)
_________ (University’s Address)
Date: __/__/_____ (Date)
Subject: Unable to login student portal
Respected Sir/ Madam,
My name is ___________ (name) and I would like to inform you that I am a student of __________ (department) of your reputed University. My roll number is __________ (mention roll number).
I write this letter to inform you that I am unable to log in to the student portal that is provided to me. The username for accessing student portal is _________ (mention your username). I have tried resetting the password but still it is not working. Whenever I try to log in, it shows ________ (mention error) as an error.
This is to request you to kindly troubleshoot the same. I shall be obliged if the same could be done at the earliest as it is affecting my _____________ (mention details – education/study).
____________ (Roll number)