When drafting a request letter for an airline ticket refund, clarity and politeness are essential. Clearly state the number of tickets booked, reference or PNR number, reason for cancellation, and provide necessary traveler information. Enclose any required documents, such as a refund form or ID/Address proof. Request the refund politely and adhere to the airline's refund policy.

Table of Contents:

Request Letter for Refund of Airline Tickets Due to Travel Disruption

The Customer Relations Officer,
__________ (Airline Address)

Date: __/__/____

Subject – Request for Refund

Dear Sir/ Madam,

I had booked __ (no. of tickets booked) tickets having reference no. ______ (reference No. /PNR No.) for _______ (myself/family members/friends) on dated ________ (date) to visit ______ (place to visit) for _______ (purpose – tourism/personal visit/education/family and friend visit/any other) purpose but suddenly due to ________ (unrest conditions/lockdown/curfew/emergency) in _________ (location), _________ (flights cancelled/connecting flight cancelled/we are unable to travel/any other reason). Please find travelers information stated below:

Flight Name: _________, Flight Number: ________

S No.Passenger NamePNR

I humbly request you to kindly refund _______ (full/partial/any other) amount as per airline policy. I am enclosing (duly filed refund form/ ID/Address proof/ any other supporting document) along with the application.

Best Regards,

Yours Truly
___________ (Name)
___________ (Contact No.)
___________ (Address)

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  1. What information should be included in a request letter for an airline ticket refund?
    • Include details such as the number of tickets booked, reference or PNR number, flight information, reason for the refund request, and any supporting documents.
  2. How should the reason for the refund request be explained in the letter?
    • Clearly state the reason, whether it's due to flight cancellation, personal circumstances, or any other relevant factor, in a concise and polite manner.
  3. What documents should be enclosed with the request letter?
    • Enclose any necessary documents such as a filled refund form, ID/Address proof, and any other supporting documents required by the airline for processing the refund.
  4. Is it necessary to specify the desired refund amount in the letter?
    • Yes, it's advisable to mention whether you are requesting a full refund, partial refund, or any other specific amount, as per the airline's refund policy.
  5. How should the tone of the letter be?
    • The tone should be polite, respectful, and formal, expressing gratitude for considering the refund request and providing all necessary details clearly.

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