A complaint letter to a company is a formal way to let the company know about a problem with a product or service. This letter should clearly explain what went wrong, when it happened, and what solution you expect. Use polite and respectful language, even if you're upset. Give all important information like product details, order numbers, or receipts. Avoid using unclear words or making threats. Keeping the letter short and to the point will help the company understand your issue and respond quickly.
Complaint Letter to a Company – Sample Complaint Letter About Product or Service Issue
To,
__________ (Recipient’s Name)
__________ (Designation)
__________ (Company/Organization Name)
__________ (Company Address)
Date: __/__/____ (Date)
Subject: Complaint Regarding __________ (Product/Service Name)
Dear __________ (Recipient’s Name),
I am writing to formally raise a concern about __________ (Product/Service Name) that I purchased on __________ (Purchase Date) from your __________ (store/website/platform).
Unfortunately, the product/service did not meet my expectations due to __________ (briefly explain the issue – for example: poor quality, late delivery, missing parts, etc.). I have attached the necessary documents, including the invoice/order receipt, for your reference.
I kindly request you to look into this matter and provide a suitable solution such as a replacement, refund, or repair at the earliest. Please contact me at __________ (Phone Number) or __________ (Email Address) for any additional information.
Thank you for your attention to this matter.
Sincerely,
__________ (Your Name)
__________ (Your Contact Details)
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