February 18, 2024
Complaint Letters

Letter to Supplier for Quality Issue – Sample Letter Regarding Quality Issue

From,
__________
__________
__________ (Sender’s Details)

Date: __/__/____ (Date)

To,
__________
__________ (Receiver’s Details)

Subject: Quality issue in product

Dear Sir/ Madam,

This letter is to inform you that we are facing a problem with recently purchased _________ (Item description) against our Purchase order No. _________. The __________ (Product description) is getting corroded/ not delivering performance as per technical specification/ deformation etc.

Please find enclosed pictures for your reference. Please check and arrange to replace/repair the same at the earliest. In addition, also kindly arrange to send a root cause analysis report for this problem.

We hope you will take the matter seriously and rectify the same on an urgent basis.

Truly,
__________ (Signature)
__________ (Name)
__________ (Contact Details)

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