From,
__________
__________
__________ (Sender’s Details)
Date: __/__/____ (Date)
To,
__________
__________ (Receiver’s Details)
Subject: Quality issue in product
Dear Sir/ Madam,
This letter is to inform you that we are facing a problem with recently purchased _________ (Item description) against our Purchase order No. _________. The __________ (Product description) is getting corroded/ not delivering performance as per technical specification/ deformation etc.
Please find enclosed pictures for your reference. Please check and arrange to replace/repair the same at the earliest. In addition, also kindly arrange to send a root cause analysis report for this problem.
We hope you will take the matter seriously and rectify the same on an urgent basis.
Truly,
__________ (Signature)
__________ (Name)
__________ (Contact Details)
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