To,
The Manager,
__________ (Company Name),
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Unable to redeem voucher bearing no. _________ (voucher serial number – if applicable)
Dear Sir/Madam,
This letter is in reference to the voucher ______ (voucher details) offered by your company.
I, _________ (Your name) resident of ________ (your address) have _________ (purchased/received) the voucher ________ (type of voucher) having serial number _______ (serial number of voucher) with expiry date _______ (expiry date – if applicable). But when I tried to redeem the voucher using _______ (mode of redemption – online/offline/any other), I am unable to succeed and got the error ________ (error type).
I request you to kindly guide me in this regard, on an urgent basis.
Looking forward to hearing from you soon.
Regards,
_________ (Your Name)
_________ (Contact Number)
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Rahul Sharma