February 28, 2024
Complaint Letters

Unable to Redeem Voucher Letter – Sample Letter to Company Regarding Unable to Redeem Voucher

The Manager,
__________ (Company Name),
__________ (Company’s Address)

Date: __/__/____ (Date)

Subject: Unable to redeem voucher bearing no. _________ (voucher serial number – if applicable)

Dear Sir/Madam,

This letter is in reference to the voucher ______ (voucher details) offered by your company.

I, _________ (Your name) resident of ________ (your address) have _________ (purchased/received) the voucher ________ (type of voucher) having serial number _______ (serial number of voucher) with expiry date _______ (expiry date – if applicable). But when I tried to redeem the voucher using _______ (mode of redemption – online/offline/any other), I am unable to succeed and got the error ________ (error type).

I request you to kindly guide me in this regard, on an urgent basis.

Looking forward to hearing from you soon.


_________ (Your Name)
_________ (Contact Number)

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