Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Request Letter to Airline for Ticket Refund
To,
The Customer Relations Officer,
__________ (Address)
Date – DD/MM/YYYY
Subject – Cancelation of Air Ticket and request for refund
Dear Sir/ Madam
I had booked ____ (No. of Tickets) tickets through ________ (Online/ Portal Address/Customer Sales Support) for travel from ________ (Departure City/State/Country) to ____________ (Arrival City/State/ Country) under _______ ( PNR, Separate PNRs – If applicable) as per following details:
Travel Date: ________
Flight No.: ________
Sector: ________
1st PNR: _______ for ________ (Traveller’s Name), booked on _______ (Booking Date) for ______/- (Ticket Amount)
2nd PNR (if applicable): _______ for ________ (Traveller’s Name), booked on _______ (Booking Date) for ______/-(Ticket Amount)
There was a _______ (reason for cancellation / refund – change in flight schedule), which was not suitable to us. A ____ (partial / full / 100% or percent) refund was promised to us by ________ (Airline Name).
We had canceled the flight on ________ (Date), for which the confirmation was received from _______ (Airline carrier Name) through _____ (E-Mail/SMS).
I have not received the refund against these tickets till date.
Kindly arrange to transfer the refund of the ticket money to my account urgently.
Thanking You
Yours Truly
___________ (Name)
___________ (Contact No.)
___________ (Address)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- How should I address the recipient of the letter requesting a refund from an airline?
- Address the recipient as "The Customer Relations Officer" or "Customer Service Department" of the airline.
- What details should I include in the letter requesting a refund from an airline?
- Include the booking details such as the number of tickets, travel dates, flight numbers, departure and arrival locations, and any relevant PNR or reference numbers.
- What should I do if I haven't received a refund for my canceled flight?
- If you haven't received the refund as promised, you should write a formal letter to the airline's customer relations department, clearly stating the issue and requesting prompt action.
- Is it necessary to attach any documents to the refund request letter?
- It may be helpful to attach copies of relevant documents such as booking confirmations, cancellation notices, and any communication received from the airline regarding the refund.
- How long does it typically take to receive a refund from an airline?
- Refund processing times vary depending on the airline and the payment method used. It's advisable to follow up with the airline if the refund is delayed beyond the promised timeframe.