The Customer Relations Officer,
Date – DD/MM/YYYY
Subject – Cancelation of Air Ticket and request for refund
Dear Sir/ Madam
I had booked ____ (No. of Tickets) tickets through ________ (Online/ Portal Address/Customer Sales Support) for travel from ________ (Departure City/State/Country) to ____________ (Arrival City/State/ Country) under _______ ( PNR, Separate PNRs – If applicable) as per following details:
Travel Date: ________
Flight No.: ________
1st PNR: _______ for ________ (Traveller’s Name), booked on _______ (Booking Date) for ______/- (Ticket Amount)
2nd PNR (if applicable): _______ for ________ (Traveller’s Name), booked on _______ (Booking Date) for ______/-(Ticket Amount)
There was a _______ (reason for cancellation / refund – change in flight schedule), which was not suitable to us. A ____ (partial / full / 100% or percent) refund was promised to us by ________ (Airline Name).
We had canceled the flight on ________ (Date), for which the confirmation was received from _______ (Airline carrier Name) through _____ (E-Mail/SMS).
I have not received the refund against these tickets till date.
Kindly arrange to transfer the refund of the ticket money to my account urgently.
___________ (Contact No.)