To,

__________,
__________ (Recipient’s details)

Date: __/__/____ (date)

Subject: An apology for the cancellation of an event

Respected Sir/ Madam,

On behalf of __________ (Company Name), we most apologetically write this letter in order to inform you that the __________ (mention name of the event) event which was scheduled for __/__/_____ (date) at ________ (location) has been cancelled due to the ______ (low response/guidelines/other).

The event would now be conducted once __________ (mention new schedule – if applicable). We request you to kindly be patient and forgive us for the inconvenience caused. The ticket booking amount shall be refunded within ________ (number of days) days – if applicable. For any queries, you may reach us out at _________@_____.__ (mention email address).

Regards,
___________ (Signature),
___________ (Your name),
___________ (Designation)
___________ (Contact details)

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