When writing a complaint letter to a bookseller regarding the wrong supply of books, it's crucial to maintain clarity and politeness. Clearly state your name, address, and the details of your order, including the date and method of payment. Describe the issue with the delivered books, whether they are damaged, torn, or incorrect. Request prompt action to correct the mistake and provide instructions for exchanging the wrong books. Attach a copy of the bill for reference and leave your contact information for further communication.
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Complaint Letter Against Incorrect Supply of Books
To,
The Shop Manager,
___________ (Name of the Book Shop),
___________ (Address)
Date: __/__/____ (Date)
Subject: Complaint against incorrect supply of books
Dear Sir/Madam,
I am __________ (Name), living in _____________ (Address).
I want to bring to your notice that I ordered for ______________ (Name of the books) on date __________ (Date). I visited your shop and you said that delivery would be made at _________ (Address). But to my dismay, the books which came at the address were not the books I ordered. The books were ___________ (Damaged/torn/wrong books/others).
I paid you in ________(cash/cheque/DD/Online) on the same day. And I would be attaching with this letter a copy of the bill you provided me. Please get the correct books delivered at the earliest. And let me know how to exchange the books which I already have. I will be leaving my contact number for any further questions you may contact me there.
Faithfully,
___________ (Name),
___________ (Contact number)
Enclosed: Bill copy
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FAQs
- Q: What details should I include in a complaint letter to a bookseller regarding wrong book delivery?
- A: Include your name, address, details of your order (including date and method of payment), description of the issue with the delivered books, and a request for corrective action.
- Q: Is it important to enclose a copy of the bill with the complaint letter?
- A: Yes, enclosing a copy of the bill provides reference and validation for the transaction, facilitating quicker resolution of the issue.
- Q: Should I specify how I made the payment in the complaint letter?
- A: Yes, specifying the method of payment helps the bookseller verify the transaction and expedite the resolution process.
- Q: How should I request for correct books to be delivered in the complaint letter?
- A: Politely request the bookseller to arrange for the correct books to be delivered promptly, emphasizing the urgency of the matter.
- Q: What should I do if there is no response to my complaint letter about wrong book delivery?
- A: Follow up with the bookseller through additional communication channels or consider visiting the shop in person to escalate the issue and ensure resolution.
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