When writing a refund letter to a customer for overpayment, it's essential to maintain clarity and politeness. Clearly state the details of the overpayment, mention the action taken to refund the excess amount, and request acknowledgment from the customer.
Sample Letter for Refund of Payment
From,
__________ (Sender’s Details)
__________ (Company Name)
__________ (Company Address)
Date: __/__/____ (Date)
To,
_________ (Customer’s Name)
_________ (Customer’s Address)
Subject: Refund of Payment
Dear Sir/Madam,
This is with reference to payment amounting ________ which was made by you for _______ (product item description /service) provided against your order_____________ (order reference No.)
We hereby wish to inform you that you have paid ______ (extra payment/ made double payment/ did not deduct advance while making payment/ any other).
Please note, that we have reversed the extra payment made by you. The cheque _________ (Cheque no.) dated _____ for ________ (amount) is enclosed/ UTR for extra amount is __________.
We request you to kindly acknowledge and confirm a refund of the extra payment.
Warm regards,
_____________ (Your Name)
_____________ (Designation)
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Kshitij Tarun 
Yukant Anand