Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter About Faulty Battery
To,
The Manager,
___________ (Name of the company),
___________ (Address of the company)
Date: __/__/____ (date)
Subject: Complaint about faulty battery
Respected Sir/ Madam,
I am ___________ (name) and I am a resident of __________ (mention the locality).
I am writing this letter to bring to your kind consideration that I am using a mobile phone ________________ (mention model number) manufactured by your company i.e. ___________ (company name) that I recently bought on __/__/____ (date). I beg to inform you that the battery of the said device is not fine and is faulty. The reason behind the same is that the battery backup is very poor. On average, the battery drains ____________ (percentage) upon __________ (mention the screen time) screen time. The device is under warranty and I request you to kindly resolve the issue at the earliest.
I believe you would assist me with the procedure in this regard. I expect your kind response.
Thanking you,
Regards,
___________ (name),
___________ (contact number)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- How can I describe the battery issue effectively in my complaint letter?
- It's important to provide specific details such as the model number of the phone, the date of purchase, and the observed battery performance issues, including drainage percentage and screen time.
- What should I do if my phone battery is faulty but still under warranty?
- If your phone battery is under warranty, you should contact the manufacturer or retailer to request assistance with resolving the issue.
- Can I expect a replacement battery if my phone battery is deemed faulty?
- Depending on the warranty terms and the severity of the issue, you may be eligible for a replacement battery or repair services from the manufacturer or retailer.
- Is it necessary to include my contact details in the complaint letter?
- Yes, including your contact details ensures that the company can easily reach out to you for further assistance or clarification regarding your complaint.
- What is the typical response time for resolving battery-related complaints?
- Response times can vary depending on the company's policies and the nature of the issue. However, it's reasonable to expect a prompt acknowledgment of your complaint followed by a resolution within a reasonable timeframe.
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