Mobile Phone Battery Complaint Letter – Sample Letter Complaining About Faulty Mobile Phone BatteryMobile Phone Battery Complaint Letter – Sample Letter Complaining About Faulty Mobile Phone Battery
When writing a complaint letter about a faulty mobile phone battery, it's crucial to clearly state your name, address, and mobile phone details. Describe the issue with the battery in detail, including any relevant information such as screen time and battery drainage percentage. Politely request assistance in resolving the issue and indicate your expectation for a response.

Table of Contents:

Sample Complaint Letter About Faulty Battery

To,
The Manager,
___________ (Name of the company),
___________ (Address of the company)

Date: __/__/____ (date)

Subject: Complaint about faulty battery

Respected Sir/ Madam,

I am ___________ (name) and I am a resident of __________ (mention the locality).

I am writing this letter to bring to your kind consideration that I am using a mobile phone ________________ (mention model number) manufactured by your company i.e. ___________ (company name) that I recently bought on __/__/____ (date). I beg to inform you that the battery of the said device is not fine and is faulty. The reason behind the same is that the battery backup is very poor. On average, the battery drains ____________ (percentage) upon __________ (mention the screen time) screen time. The device is under warranty and I request you to kindly resolve the issue at the earliest.

I believe you would assist me with the procedure in this regard. I expect your kind response.

Thanking you,
Regards,
___________ (name),
___________ (contact number)

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FAQs

  • How can I describe the battery issue effectively in my complaint letter?
    • It's important to provide specific details such as the model number of the phone, the date of purchase, and the observed battery performance issues, including drainage percentage and screen time.
  • What should I do if my phone battery is faulty but still under warranty?
    • If your phone battery is under warranty, you should contact the manufacturer or retailer to request assistance with resolving the issue.
  • Can I expect a replacement battery if my phone battery is deemed faulty?
    • Depending on the warranty terms and the severity of the issue, you may be eligible for a replacement battery or repair services from the manufacturer or retailer.
  • Is it necessary to include my contact details in the complaint letter?
    • Yes, including your contact details ensures that the company can easily reach out to you for further assistance or clarification regarding your complaint.
  • What is the typical response time for resolving battery-related complaints?
    • Response times can vary depending on the company's policies and the nature of the issue. However, it's reasonable to expect a prompt acknowledgment of your complaint followed by a resolution within a reasonable timeframe.

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