When writing a complaint letter about a faulty mobile phone screen, clarity and politeness are essential. Start by addressing the recipient respectfully and clearly state the purpose of the letter in the subject line. Provide details about the purchased mobile phone model and describe the issue with the screen, such as black lines, pixel issues, cracks, or scratches. Emphasize that the device is under warranty and request a resolution to the problem. Express gratitude for their cooperation and sign off the letter with regards, including contact information for further communication.
Sample Letter About Faulty Screen of Mobile Phone
To,
The Manager,
___________ (Name of the company),
___________ (Address of the company)
Date: __/__/____ (date)
Subject: Complaint about the faulty screen
Respected Sir/ Madam,
I am ___________ (name) and I am a resident of __________ (mention the locality).
This letter is in reference to the mobile phone that I recently bought having model name ________________ (mention model name) manufactured by your company i.e. ___________ (company name) on __/__/____ (date).
This is to inform you that the above-mentioned mobile phone screen is not working properly as there are ______________ (mention issue – black lines on screen/ pixel issues/ cracked screen/ scratches on the screen/ any other). The device is under the warranty and therefore, I request you kindly provide me with a _________ (mention required resolution).
I believe and expect your kind cooperation in this regard. I shall be highly obliged for your kind response.
Thanking you,
Regards,
___________ (name),
___________ (contact number)
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Sandeep Bhandari