Mobile Phone Screen Complaint Letter – Sample Letter Complaining About Faulty Screen of Mobile Phone

When writing a complaint letter about a faulty mobile phone screen, clarity and politeness are essential. Start by addressing the recipient respectfully and clearly state the purpose of the letter in the subject line. Provide details about the purchased mobile phone model and describe the issue with the screen, such as black lines, pixel issues, cracks, or scratches. Emphasize that the device is under warranty and request a resolution to the problem. Express gratitude for their cooperation and sign off the letter with regards, including contact information for further communication.

Table of Contents:

• Sample Letter
• Live Editing Assistance
• How to Use Live Assistant
• Additional Template Options
• Download Options
• Share via Email
• Share via WhatsApp
• Copy to Clipboard
• Print Letter
• FAQs

Sample Letter About Faulty Screen of Mobile Phone

To,
The Manager,
___________ (Name of the company),
___________ (Address of the company)

Date: __/__/____ (date)

Subject: Complaint about the faulty screen

Respected Sir/ Madam,

I am ___________ (name) and I am a resident of __________ (mention the locality).

This letter is in reference to the mobile phone that I recently bought having model name ________________ (mention model name) manufactured by your company i.e. ___________ (company name) on __/__/____ (date).

This is to inform you that the above-mentioned mobile phone screen is not working properly as there are ______________ (mention issue – black lines on screen/ pixel issues/ cracked screen/ scratches on the screen/ any other). The device is under the warranty and therefore, I request you kindly provide me with a _________ (mention required resolution).

I believe and expect your kind cooperation in this regard. I shall be highly obliged for your kind response.

Thanking you,
Regards,
___________ (name),
___________ (contact number)

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How to Use Live Assistant

The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

• Start Typing: Enter your letter content in the "Letter Input" textarea.
• Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea.

Additional Template Options

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• Choose a Template: Click one of the template buttons.
• Auto-Fill Textarea: The chosen template’s content will automatically fill the textarea.

Download Options

Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.

Share via Email

Click the "Share via Email" button after composing your letter. Your default email client will open with the subject "Sharing My Draft Letter".

Share via WhatsApp

Click the "Share via WhatsApp" button to send the letter as a message to a contact on WhatsApp.

Copy to Clipboard

Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.

Print Letter

Click the "Print Letter" button after composing your letter to print it directly from the browser.

FAQs

• What should I include in a complaint letter about a faulty mobile phone screen?
  • Provide details about the purchased mobile phone model, describe the issue with the screen, mention that the device is under warranty, and request a resolution.
• Why is it important to mention that the device is under warranty?
  • Mentioning the warranty status indicates that the issue should be resolved at no extra cost to the customer, as it falls under warranty coverage.
• How should I express gratitude in a complaint letter?
  • You can express gratitude by using phrases such as "I shall be highly obliged" or "Thank you for your attention to this matter."
• What should I do if the company does not respond to my complaint promptly?
  • If you do not receive a prompt response, consider following up with the company via email or phone to ensure your complaint is addressed in a timely manner.
• Is it necessary to provide contact information in the complaint letter?
  • Yes, providing contact information allows the company to reach out to you for further assistance or clarification regarding your complaint.

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