To,
The Manager,
___________ (Name of the company),
___________ (Address of the company)

Date: __/__/____ (date)

Subject: Complaint about the faulty screen

Respected Sir/ Madam,

I am ___________ (name) and I am a resident of __________ (mention the locality).

This letter is in reference to the mobile phone that I recently bought having model name ________________ (mention model name) manufactured by your company i.e. ___________ (company name) on __/__/____ (date).

This is to inform you that the above-mentioned mobile phone screen is not working properly as there are ______________ (mention issue – black lines on screen/ pixel issues/ cracked screen/ scratches on the screen/ any other). The device is under the warranty and therefore, I request you kindly provide me with a _________ (mention required resolution).

I believe and expect your kind cooperation in this regard. I shall be highly obliged for your kind response.

Thanking you,
Regards,
___________ (name),
___________ (contact number)

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