When drafting a response letter to a bank customer regarding the closure of their account, it's important to maintain clarity and politeness. Clearly acknowledge the receipt of the account closure request, including pertinent details such as account number, application number, and the expected timeline for closure. Ensure to provide instructions regarding any remaining balance in the account and advise the customer against conducting further transactions. Offer assistance for any queries they may have and express willingness to help.

Table of Contents:

Sample Response Letter to Bank Customer for Receiving of Closure of Account Application

Reference Number: ____________

To,
__________ (Name of the Account Holder)
__________ (Address)

Date: __/__/____ (date)

Subject: Account Closure

Respected Sir/ Madam,

This letter is in reference to the application that we received from your end regarding the closure of your bank account.

This is to inform you that your application for closure of your bank account _____________ (mention account number), _____________ (mention application number) is received on __/__/____ (receive date) and your account will be closed within ___________ (number of days) upon approval. The balance amount upon closure shall be credited/ provided to you _____________ (into your bank account/ by cheque/ demand draft/ any other).

This is to request you kindly not carry out any transactions in the future from the said bank account. We look forward to your response in this regard. For any queries, you may reach us at customer service.

Regards,

Authorized Signatory,
____________ (signature),
____________ (name),

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FAQs

  • How long does it typically take for a bank to process an account closure request?
    • Banks usually take a few days to process account closure requests, depending on internal procedures and verification requirements.
  • What happens to the remaining balance in the account after it's closed?
    • Any remaining balance in the account is typically refunded to the account holder via methods such as bank transfer, cheque, or demand draft.
  • Can I still use my account after submitting a closure request?
    • It's advisable not to conduct any further transactions using the account after submitting a closure request to avoid complications.
  • What should I do if I have questions about the account closure process?
    • If you have any queries regarding the closure of your account, you can contact the bank's customer service department for assistance.
  • Is there any specific information I need to provide when contacting customer service about my account closure?
    • When reaching out to customer service regarding your account closure, it's helpful to have your account number and any reference numbers related to your closure request handy for quicker assistance.