Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Complaint Letter for Receiving Damaged Goods
To,
The Manager,
_____________ (Company Name),
_____________ (Address of the company)
Date: __/__/_____ (Date)
Subject: Complaint about damaged goods received
Dear Sir/ Madam,
Humbly, my name is __________ (Your Name), __________ (The Manager/ Sales Executive/ Export Manager, any other) of company __________ (Mention Company Name). I am writing this letter in reference to the goods I ordered on __________ (Date) holding order number __________ (Mention order number).
This is to bring to your notice that I received the goods on __________ (Date) which were __________ (Completely/ Partially) damaged from __________ (Mention specifications of damage). I, therefore, am returning the order and expect you to deliver us new goods at the earliest. I also request you to kindly provide us with a legitimate reason for the same.
Thanking you,
__________ (Signature)
__________ (Name)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>
tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- What details should be included in a complaint letter about damaged goods?
- Include your name, position, company name, order date, order number, date of receipt, a detailed description of the damage, and your expectations for a replacement or resolution.
- How should I address the letter to the company?
- Address the letter to the manager or appropriate contact at the company, including the company's name and address.
- What should I do if the goods received are partially damaged?
- Clearly describe the partial damage and specify which parts are affected. Request a replacement for the damaged parts or the entire order if necessary.
- How can I ensure a prompt response from the company?
- Be polite, clear, and provide all necessary details. Request a prompt replacement and an explanation for the damage.
- Is it important to include my contact information in the complaint letter?
- Yes, including your contact information ensures the company can reach you for any follow-up or clarification regarding your complaint.
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