The Manager,
_____________ (Company Name),
_____________ (Address of the company)

Date: __/__/_____ (Date)

Subject: Complaint about damaged goods received

Dear Sir/ Madam,

Humbly, my name is __________ (Your Name), __________ (The Manager/ Sales Executive/ Export Manager, any other) of company __________ (Mention Company Name). I am writing this letter in reference to the goods I ordered on __________ (Date) holding order number __________ (Mention order number).

This is to bring to your notice that I received the goods on __________ (Date) which were __________ (Completely/ Partially) damaged from __________ (Mention specifications of damage). I, therefore, am returning the order and expect you to deliver us new goods at the earliest. I also request you to kindly provide us with a legitimate reason for the same.

Thanking you,

__________ (Signature)
__________ (Name)

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