__________ (Company Name),
Date: __/__/____ (Date)
Subject: Manufacturing defect complaint
With utmost respect, I would like to inform you that my name is ________ (Name) and I am a resident of _______ (Locality). I am writing this letter in reference to the order that I placed on __/__/____ (date). I beg to inform you that I purchased a ___________ (mention product name) through your ____________ (website/ offline store/ any other) bearing order ID __________ (mention order ID) but when I received the product I found it to be defective as it has a _____________ (mention manufacturing defect) manufacturing defect.
Therefore, I write this letter in order to request you to kindly look into the matter and get the same fixed or arrange replacemennt at the earliest.
For your kind reference, I am hereby attaching a copy of _________ (bill/ invoice). In case of any queries, you may contact me at the contact details mentioned below. I look forward to a quick response in this regard.
________ (Contact Number)