Writing an effective complaint letter about a manufacturing defect involves being clear and polite. Mention your name, location, and the details of the order, including the date of purchase and order ID. Describe the product and specify the defect you found. Request a resolution, such as a repair or replacement, and attach relevant documents like the bill or invoice. Provide your contact details for further communication and avoid unclear language or missing details.
Sample Letter for Manufacturing Defect
To,
The Manager,
__________ (Company Name),
__________ (Address)
Date: __/__/____ (Date)
Subject: Manufacturing defect complaint
Sir/ Madam,
With utmost respect, I would like to inform you that my name is ________ (Name) and I am a resident of _______ (Locality). I am writing this letter in reference to the order that I placed on __/__/____ (date). I beg to inform you that I purchased a ___________ (mention product name) through your ____________ (website/ offline store/ any other) bearing order ID __________ (mention order ID) but when I received the product I found it to be defective as it has a _____________ (mention manufacturing defect) manufacturing defect.
Therefore, I write this letter in order to request you to kindly look into the matter and get the same fixed or arrange a replacement at the earliest.
For your kind reference, I am hereby attaching a copy of _________ (bill/ invoice). In case of any queries, you may contact me at the contact details mentioned below. I look forward to a quick response in this regard.
Thanking You,
Regards,
________ (Signature),
________ (Name),
________ (Contact Number)
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Sandeep Bhandari