When drafting a complaint letter for late delivery of a product, it's important to maintain a polite and clear tone while providing essential details such as order number, expected delivery date, and any reference numbers related to previous complaints. Express your concern about the delay and request prompt resolution. Avoid using unclear language or omitting important information.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Complaint Letter regarding delayed delivery
To,
The Manager,
__________ (Website name)
__________ (Address)
Date: __/__/____
Subject: Complaint regarding delayed delivery
Respected Sir / Madam,
I ordered some products from your __________ (website/online portal/shop). As per the tracking facility provided by you, those products were to be delivered at my residential address _____________ (Address) by ______(expected delivery date). The order number is _________ and the total amount was _________ (order amount).
But I have not received any kind of delivery yet. I even contacted customer care support a number of times and they assured me that delivery would be done in ________ (days required for product delivery), However, the delivery is still pending. The reference number for my complaint is _______ (if applicable).
Kindly provide me with your support at your earliest.
Regards,
________ (Name)
________ (Address)
________ (Order number)
_________ (Registered mobile number)
Live Editing Assistance
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The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
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Print Letter
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FAQs
- What should I include in a complaint letter for late delivery of a product?
- In your complaint letter, be sure to include details such as your order number, expected delivery date, any reference numbers related to previous complaints, and a clear description of the issue you're experiencing.
- How should I address the recipient of the complaint letter?
- Address the recipient respectfully, using appropriate salutations such as "Respected Sir/Madam" or "Dear Sir/Madam."
- Is it necessary to provide my contact details in the complaint letter?
- Yes, including your name, address, and registered mobile number ensures that the recipient can easily identify you and communicate with you regarding the complaint.
- What tone should I use in a complaint letter for late delivery?
- It's important to maintain a polite and professional tone while expressing your concern about the late delivery. Avoid using aggressive language or making accusations.
- Should I mention any previous attempts to resolve the issue in the complaint letter?
- Yes, mentioning any previous attempts to resolve the issue, such as contacting customer support, helps provide context and demonstrates that you have taken proactive steps to address the problem.
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Sandeep Bhandari