When drafting a complaint letter for late delivery of a product, it's important to maintain a polite and clear tone while providing essential details such as order number, expected delivery date, and any reference numbers related to previous complaints. Express your concern about the delay and request prompt resolution. Avoid using unclear language or omitting important information.
Complaint Letter regarding delayed delivery
To,
The Manager,
__________ (Website name)
__________ (Address)
Date: __/__/____
Subject: Complaint regarding delayed delivery
Respected Sir / Madam,
I ordered some products from your __________ (website/online portal/shop). As per the tracking facility provided by you, those products were to be delivered at my residential address _____________ (Address) by ______(expected delivery date). The order number is _________ and the total amount was _________ (order amount).
But I have not received any kind of delivery yet. I even contacted customer care support a number of times and they assured me that delivery would be done in ________ (days required for product delivery), However, the delivery is still pending. The reference number for my complaint is _______ (if applicable).
Kindly provide me with your support at your earliest.
Regards,
________ (Name)
________ (Address)
________ (Order number)
_________ (Registered mobile number)
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Sandeep Bhandari