When writing a complaint letter about the poor quality of a product, it's crucial to maintain a polite tone while clearly expressing your concerns. Start by introducing yourself and stating the issue concisely. Provide details about the product, such as its serial number, and describe the specific quality issues you encountered. Request consideration for a replacement and offer your contact details for further communication.
Sample Complaint Letter About Poor Quality of a Product
To,
The Manager,
__________ (Name of the Company),
__________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about poor quality of a product
Respected Sir/ Madam,
Respectfully, this is to inform you that I am __________ (Name) and I am a resident of _____________ (mention your address). I am a regular customer of your company, and I am writing this letter to bring an important matter to your attention
I recently bought a _________ (mention product details) with the serial number _________ (mention serial number) in my name i.e. ________ (mention your name). Furthermore, I beg to inform you that the product bought does not meet the expected standards of quality. The built quality of the mentioned product requires improvement and should be considered for replacement. I kindly request consideration for a replacement due to the following issues ___________ (mention specific issues).
I expect and await your kind support/ response in this regard. For any further discussion or clarification, please do reach out to me on my phone/ email at ___________ (Mention the contact details).
Yours sincerely,
___________ (Signature),
___________ (Name),
___________ (Contact details)
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Sandeep Bhandari