Complaint Letter About Damaged Luggage – Sample Complaint Letter for Damaged Luggage

When drafting a complaint letter about damaged luggage to an airline, it's crucial to provide clear details about your flight, including the flight number, departure, and destination locations. Describe the condition of your luggage upon arrival and mention any actions taken, such as filing a Property Irregularity Report (PIR). Request compensation for the damaged luggage and provide contact information for further communication.

Table of Contents:

• Sample Letter
• Live Editing Assistance
• How to Use Live Assistant
• Additional Template Options
• Download Options
• Share via Email
• Share via WhatsApp
• Copy to Clipboard
• Print Letter
• FAQs

Sample Complaint Letter for Damaged Luggage

To,
The Manager,
_____________ (Airline Name),
_____________ (Address)

Date: __/__/____ (Date)

Subject: Complaint about damaged luggage

Respected Sir/Madam,

I would like to state that my name is __________ (Name) and I am a resident of ____________ (Location). On __/__/____ (Date), I flew with your airline from ________ (Location) to _________ (Destination) on flight number ________ (Flight Number).

I beg to state that my luggage was checked in at ______ AM/PM on __/__/____ (Date) and upon arrival at the destination, my luggage was found to be __________ (Damaged/ Broken – Mention). In reference to the loss, a Property Irregularity Report (PIR) was made. For the loss, I appeal for compensation to be credited in _________ (Credit Details) amounting _________ (Amount).

My contact number is ___________ (Mobile Number). I am enclosing a copy of ____________ (PIR/ Airline Ticket/ Boarding Pass/ Anyother) for your kind reference. I shall be highly served if you look into this matter.

In case of any queries, you may contact me at the above-stated contact number.

Thanking you,
_____________ (Signature),
_____________ (Name),
_____________ (Contact Number)

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FAQs

• What should I include in the complaint letter about damaged luggage?
  • You should include details about your flight, the condition of your luggage upon arrival, any actions taken such as filing a Property Irregularity Report (PIR), and a request for compensation.
• Why is it important to provide flight details in the letter?
  • Providing flight details helps the airline identify and track your journey, making it easier to investigate the issue.
• Should I enclose any documents with the complaint letter?
  • Yes, you should enclose a copy of the Property Irregularity Report (PIR) for reference by the airline.
• What is the purpose of providing contact information in the letter?
  • Providing contact information allows the airline to reach out to you for further communication or clarification.
• What action can I request in the letter regarding compensation for damaged luggage?
  • You can request compensation to be credited to your preferred account or payment method, along with the specific amount you are seeking.

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