__________ (Recipient’s details)
Date: __/__/____ (date)
Subject: Apology letter for order cancellation having order no. _____ (order number)
Respected sir/ madam,
My name is _________ (name) and I write this letter on behalf of _________ (company name) in reference to the recent order that we have placed in your company for ___________ (mention ordered item).
I most apologetically write this letter in order to cancel the order placed on __/__/____ (date) bearing order ID number _____________ (order ID number). We have been noticing that the product quality manufactured by you is not up to the mark and hence we decided to cancel the order. As per mutual agreement, we request you to kindly ____________ (agreement details).
We believe to have better business opportunities in the future. For any reference, you may reach us out at the contact details mentioned below.
___________ (Your name),
___________ (Contact details)