When addressing an issue with the biometric system to HR, it's crucial to maintain a respectful tone while clearly stating the problem and its impact. Provide essential details such as your name, department, company name, and employee ID. Mention the malfunctioning biometric location and the duration of the issue. Politely request HR to address the problem promptly.
Sample Email Regarding Biometric
From: _________@_____.___
To: ___________@______.___
Date: __/__/____ (Date)
Subject: Biometric not working
Respected Sir/ Madam,
My name is __________ (Name) and I work in _______ (Department) department of your prestigious company i.e. ________ (Company Name). My employee ID number is ________ (Employee ID).
This is to bring into your kind concern that the biometric machine installed at the _______ (biometric location) is not working since __/__/____ (Date) and which is making it difficult for the employees to punch their attendance. As per the regulations of the company, employees are supposed to punch biometric by __:__ (Time) in the morning to mark present, but the machine is failing to detect biometrically.
I request you to kindly look into the matter and do the needful at the earliest. I shall be highly obliged.
Thanking you,
Yours Truly,
________ (Digital Signature – If required)
________ (Name),
________ (Contact Number)
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Deepanshu Thakral