When writing a warranty void letter, it's essential to maintain clarity and politeness throughout the communication. Clearly state the reason for voiding the warranty and provide specific details about the product and the issue observed. Ensure to offer assistance for any clarification needed and express willingness to address further concerns.
Sample Letter to Client Regarding Warranty Cancellation
To,
_________,
_________,
_________ (Mention client’s details)
Date: __/__/_____ (date)
Subject: Warranty void for ______________ (serial number/SKU ID)
Dear _______________ (name of the client),
Thanks for being a user of ___________________ (mention product name). This letter is in reference to the _____________ (product name) that is purchased by you bearing purchase ID _____________ (mention purchase ID number).
We write this letter to inform you that on a recent service visit for your product, our engineer noticed that the ________________ (mention reason) and due to which the warranty of the product is now null and void. The product shall now be repaired/ serviced on a chargeable basis.
In case of any clarification, you may write us at ________________ (mention email address).
Regards,
__________ (signature),
__________ (your name),
__________ (designation),
__________ (address)
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Rahul Sharma